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As a solopreneur in today's digital world, you're more than busy operating every aspect of your small business. But you also know that an important priority in your day-to-day responsibilities is building and maintaining an excellent website. 

Designing a website can be a daunting task. Not only can it be incredibly time-consuming, but there are so many aspects to consider that pinning down just where to start can feel overwhelming. To help you get organized, we've curated a list of 7 must-have website features to plan for.

Contents:

  1. Branding
  2. Organize Assets
  3. Metrics and Goals
  4. Identify Personas
  5. Value Proposition for Personas
  6. Lead Conversion Vehicles
  7. Keywords

1. Branding

One of the first essentials to pin down when planning for your small business website is your brand, a logo, image, and/or theme that will represent your company online. When you're confident in your branding, you have a clear direction when it comes to every other element of your business and its presence in the digital world.

If your business is in its early beginning stages and you don't yet have a brand idea, take to the web and start looking for inspiration. Pinterest is a great place to start for brand ideas, with an endless source of color boards, design tips, graphics, and other media that can spark your creativity when coming up with your company's image. 

You can even search for color palettes and specific images. If you see something that catches your eye, you can save colors and photos for later. To determine what a color is for future reference, click anywhere on an image and use an eyedropper tool. (Not sure what an eyedropper tool is? Check out the Google Chrome add-on here.) You can also go so far as to determine the HEX codes behind appealing color arrangements. Try starting out by picking two stand-out colors and three base colors.

For established businesses, you should likely already have your own branded colors. But if you haven't yet, it's important to document them within a brand board.

Create one using a brand board template that houses all of your brand assets into one document. This will save you time during every step of website creation when you need to search for colors, font names, inspiration, and logo types.

 

2. Organize Assets

The next thing to do when setting up your website is get organized. Ideally, you should have all assets you will use for your website design in one place. How you organize your assets is completely up to you, whether you want to keep a folder on your computer, use a cloud service such as Google Drive, or come up with another strategy that works well for you. Whichever option you choose, an example of your digital organizational structure could look like this:

  • Branding
  • Photos
    • Website Images
    • Custom Photos
    • Advertising Images
  • Marketing
    • Content Offers
    • Blogs
    • Social Media Calendar
    • Brochures/Paper/Old Marketing Materials
  • Miscellaneous/Etc.

 

3. Metrics & Goals

Your small business website acts just like a 24/7 sales representative. This means you need to know what you want your sales representative to push for you. In other words, what do you want visitors to do once they land on your website?

Be clear with the metric or goal you're wishing to achieve. If you know what you're aiming for, you're able to design your website's entire user experience around this goal.

Use SMART goals to guide you as you determine the metrics you'll use to measure your website's success.

 

4. Identify Personas

Do you know who your ideal customer is? Do you know their pain points and problems? Your website should provide the solutions to your customers' problems. Identifying your target buyer personas is the next big step to conquer during the website design process.

Your website, as your 24/7 sales representative, is always busy selling your product and brand, even while you sleep. You want to be able to speak to your customers effectively even when you can't physically be there to do so.

Determine what you want your website to say for you by knowing who exactly you're talking to. In all reality, you should have multiple personas to encompass the wide variety of your customers.

 

5. Value Proposition for Personas

It's all too common to land on the home page of a beautifully designed website but still have no idea what that business can do for you. Not being clear with your brand or what you can offer your customers is the fastest way to drive traffic away from your website and straight to a competitor's page. It is absolutely crucial for your website's message to be clear and straightforward.

 

6. Lead Conversion Vehicles

As your 24/7 sales representative, your website should be equipped to pull in qualified leads around the clock. To do this, you must consider how to offer value to your visitors in order to convert them to leads and eventually convert those leads to loyal customers. Lead conversion vehicles are ways to convert visitors into leads (or leads into customers on your website). HubSpot talks more in-depth on lead conversion in their blog here.

There are so many ideas for lead conversion vehicles for your website. All it really comes down to is offering value to visitors.

To start, identify a taste test of your product for visitors to engage with. Learn more about calls-to-action as conversion vehicles from Hubspot, the Inbound Marketing experts themselves. Click through to their blog.

 

7. Keywords

Before you begin creating official content for your small business website, it's crucial to learn about the importance of keywords. We've all heard how SEO (search engine optimization) is important for websites, but what exactly does it mean for your brand's digital presence?

Optimizing your website for search engines is simply the practice of being thoughtful when writing your web content. In practical terms, it means making sure to use words that are specific to your brand and product to make it more likely for Google to find your website when people search.

Keywords can be broken down into two types:

  1. Branded Keywords
  2. Non-Branded Keywords

Branded keywords are specific for your brand. For instance, Nike would utilize their brand name "Nike" or "Air Jordans" as branded keywords. Those are words specific to the brand itself.

Non-branded keywords are any keywords related to the industry or product. Nike would use "tennis shoes," "sneakers," or "running shoes" as non-branded keywords.

When the average consumer turns to the web for product information, they most likely aren't typing "Nike Brand Shoes" into Google. Instead, they're probably searching "best running shoes" or "tennis shoes on sale" or "trendy sneakers in 2017" in order to view all the relevant options. Some customers might know that they want Nikes right away, but those that don't will want non-branded keywords to help them make an informed purchase decision.

Once you have lists of both branded and non-branded keywords, you can start to work these words thoughtfully into your content. Remember, stuffing keywords into every page on your website won't help you in the long run. Search engines are smarter than that; your pages and blog posts still need to crafted with human readers in mind. 

For more information on publishing smart blog posts, you can read more here.

Now that you have an understanding of the essentials required for getting your small business website up and running, you can feel confident creating your impression in the digital world. 

As always, we are always here to answer your questions. Feel free to leave a comment here or message us on Facebook anytime.

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Louis Garcia
Post by Louis Garcia
October 11, 2017
I am an urban adventurer who loves to discover new places, meet larger than life personalities, and solve complex problems. I founded and started my business, Media Garcia, as a side hustle the early 2010s and it went from a small underdog website development business to a bold and beautiful growth agency. I free time-strapped entrepreneurs by discovering the friction and pain points in their business processes and optimize and automate where needed. Grow better with less effort.

Testimonials

Media Garcia is professional, responsive, and offers great value for the cost. Their fair pricing and exceptional work make them a game-changer for your website and CRM.

Dr. Brandon Allen
CEO in Health and Wellness

Media Garcia listened to my business needs and provided solutions to optimize my website and implement a CRM that works for me. They are exceptional at what they do and are wonderful teachers throughout the process.

Bert Jones
CEO at Blue Phoenix Events

I highly recommend the team at Media Garcia. Their expertise in CRM implementation, website optimization, and technical support has significantly impacted my team's success.

Joe Tosti
Agency Marketing Manager

We have been working with Media Garcia for a few months, and it has been an excellent experience. They helped us solve multiple HubSpot Sales configuration challenges with professionalism and exceptional communication.

Victoria Naef
Agency Marketing Manager
Their professionalism, expertise, and dedication to customer satisfaction are unmatched. I couldn’t be happier with the results and look forward to continuing our partnership.
Chiappetta, T.
CEO in Cyber Security
I'm an expert in my field, not in HubSpot, but Media Garcia made it easy to migrate my business to a streamlined system. They designed funnels, automated email sequences, and created workflows, allowing my business to handle more clients effortlessly.
Wade, K.
CEO in Professional Services
If you're looking for HubSpot help, look no further! Media Garcia is the team you need.
Station, L.
CEO in Transportation & Storage
The onboarding experience was customized to my needs, and I now feel confident using HubSpot as my business grows. Their service relieved the stress of figuring out how to best utilize this tool on my own—highly recommend!
Winterhalter, S.
CEO in Education
They were very attentive and understood my needs. They are always there when I have a question, making the time and investment worth it!
Simon, M.G.
CEO in Health and Wellness
They provided answers in a way that allowed me to work independently, and I knew I could reach out if I needed support. As a complete beginner to websites, I'm thrilled with what we were able to achieve together!
LM, S.
CEO in Entertainment
My efficiency has doubled, as has my peace of mind, thanks to the streamlined process we developed together. Many of my hesitations around making calls are gone, and it was worth every penny I spent with Media Garcia!
Flaherty, B.
CEO in Coaching

Love working with Media Garcia! They made onboarding easy with a great setup and continued support. I highly recommend working with them.

Hau, P.
CEO in Consumer Products
Media Garcia made our new brand look established, quickly updating our site with content during a convention. Their responsiveness and ongoing education have been invaluable as we grow.
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CEO in Consumer Services

They've gone above and beyond to ensure we have what we need, accommodating our long work hours across multiple time zones. Media Garcia knows this tool extremely well and has the team to support a wide range of requests.

Dady, L.
Marketing Manager in Coaching
Media Garcia was instrumental in scaling us up with HubSpot by stepping into the role of operations before we hired a full-time specialist. They set up our CRM, email workflows, and reporting dashboards, which we greatly appreciate.
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Marketing Manager in SaaS

Working with Media Garcia on our HubSpot implementation was money well spent. They kept our team on pace and got us up and running much faster than I could have done on my own.

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CEO in Agency

Great team, very knowledgeable and helpful in getting me up and running with HubSpot. I've already recommended them to my colleagues.

Burk, B.
CEO in Agency
Media Garcia helped us create custom email and landing page templates, delivering exactly what we needed. They’re flexible and produce quality results, whether for small projects or long-term strategy consulting.
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Marketing Manager at Enel X North America

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Davidson, R.,
Agency Marketing Manager

Media Garcia worked with us to turn our ideas and tight timeline into a reality, making it the easiest website project I’ve ever managed. Their designers and developers were incredible, and we’re already planning our next project with them!

Sims, A.
VP of Marketing at American Hole 'n One